Vice President
API Heat Transfer Inc. is a global leader in the design and manufacture of a wide range of specialty heat exchangers and heat transfer solutions.
Is your supply chain keeping pace with customer demand? A strategic supply chain leader, I increase company profitability and customer satisfaction by ensuring supply and demand are balanced; working capital is reduced; sourcing minimizes total cost of ownership; materials flow smoothly to the factory and products are delivered on time every time. My extensive international background includes multi-country expatriate experience coupled with a global business perspective. I am highly skilled at working within diverse cultures and across multiple functions to build relationships and influence my business partners to adopt changes that benefit the customer as well as the company. A motivational, lead-by-example change agent, I advocate evolutionary change paced incrementally appropriate for the development of the company. For example, I designed and implemented a S&OP process in a global company. The divisions were brought into the process on a schedule that completed the implementation within 1 year. As a result of this change, inventory was reduced by ~$15M in the first year. My “secret sauce?” Calm and cool under pressure, I simplify the complex to deliver operational excellence. As head of a distribution center for a leading consumer products company, I led the implementation of multiple systems going live simultaneously at the onset of the busy season. The launch was a seamless transition to our customers and company leadership. We did not miss any shipment deadlines, maintained our 99+% service levels and provided expanded service to our largest customer. I believe Arnold H. Glasow said it best. “A good leader takes a little more than his share of the blame, a little less than his share of the credit.” Do you value strategic leadership, operational excellence and evolutionary change? Let's connect. Email me at rich@richmarshall.us or phone/text me at +1.317.427.8586
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