Head of Technology Digital Channels
Australia and New Zealand Banking Group
Diversified global, corporate and consumer financial services experience specializing in defining, developing, owning, advancing & implementing strategic vision, framework and solutions delivery demonstrated through a proven delivery track record across digital payments, remote customer touch-points & channels like Internet, Mobile, Phone Banking and ATMs Responsible for transformation of web functionality by turning consumer and technology insights into functionality and user experiences that create a competitive advantage by consistently delivering industry awarded best in class Internet\Mobile Banking & self service phone banking systems (IVR) offerings to our customers. Specialties: Digital Payments and Wallet services, General management, Defining, developing, owning, advancing & implementing strategic vision, framework and solutions for Internet, mobile banking, ATMs and IVR, business and technology expertise, product development, strategy.
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