Charles Castles Email Address

Problem Manager

Australia and New Zealand Banking Group

Integration leader in a complex, high-volume and time critical banking technology environment. WBIMB, WMQ and WDP; ZOS, wintel, UNIX and iSeries. SSL, BMC and ITIL. Retail, Wholesale, SWIFT, Payments, Markets, Commercial, Institutional; ASX, Internet and Phone Banking, Cards, Trade Finance, AML, B2B. Change, incident, problem, risk, user access and disaster recovery management. A technology integration career that includes hands on through all phases of the SDLC and most platforms and areas of the business, culminating in production service management and leadership roles. Middleware programmer, analyst, designer, TPM, infrastructure engineer and currently, production support team lead. Established leader and manager as Specialist Service Officer(Finance) in the Australian Army Reserve,