Jonathan Pickering Email Address

Information Technology Service Management Consultant

Ann Summers Ltd is a retail store which provides Lingerie, Hard goods.

I am an accomplished Global Information Technology leader with over 20 years’ experience in global, fast-paced, and complex corporate IT environments. With a critical technical aptitude and a strong understanding of industry best practice I have constant focus on functional efficiency and cost effectiveness. I specialise in leading diverse and highly distributed teams of any size in transforming business IT operations through architecting, integrating and maintaining infrastructures, datacentres, telecommunications, security, service desk, support and facilities. I began my career in Retail and Frontline banking where I gained a strong understanding of customer service. After transitioning to an IT Service Desk position, my technology career quickly progressed to more senior roles in subsequent organisations. These involved leading through significantly greater complexity, and provided appropriate challenges to satisfy my desire to learn while supporting accelerated business change. Having worked my way through the IT organisation from the ground up, I have broad knowledge and expertise in all aspects in IT and Service Management.