Caterina Land Ferraro Email Address

Nordic Callcenter, Coach, and Business Support Agent

Air France and KLM are involved in conservation projects: The forest conservation project in Madagascar (PHCF), supported by Air France since 2008 and co-funded by the French Development Agency (AFD) and the French Global Environment Facility (FFEM) contributes to the development of local communities while protecting the biodiversity of the island. As part of its partnership with WWF-NL, KLM financially supports three conservation programs: the Coral Triangle in Indonesia, the Bonaire Marine Park and the APRA program in the Amazon.

Travel Management and Sales Development Professional with experience in Airline Operations and the Travel Industry. Fluent in Danish, English, Italian, Swedish, IATA, Lean process; experienced in Norwegian, French and Spanish. Focus on project leading and development of sales apps with commercial and revenue focus. Highly skilled and motivated coach and teacher, among other teaching tools and processes. Ability to anticipate the needs of the internal and external customer, maintaining effective communication within the team. A strong problem solver who can easily work in a high pressure environment while maintaining focus and quality standards at all times.