Mie Verstraelen Email Address

Senior Director, Global Technology Services

Successful Strategy and Transformation Leader with a proven track record of delivering successful digital change initiatives for global organisations, leveraging a customer first approach. I have held various senior positions in global organisations to help turn vision into reality by aligning people, technology and business processes to drive though operational excellence and deliver business transformation. I have led cross functional implementation teams and project teams up to 100+, managing budgets of $35M+ to successfully lead medium to large scale complex transformation programmes. Possess diverse Enterprise Technology experience including but not limited to RPA, Oracle (ERP, HCM, EDW, SOA), Salesforce, Pega, E-Commerce, Membership subscription platforms, Learning Management Systems, CMS. Core Competencies include: -Delivering IT organisation change strategies, putting the customer at the heart of everything I do -Led global multi-functional IT teams – UK, US, SE Asia, China, Africa -Creating strong global stakeholder partnerships cross functionally, including the Executive level -Results driven leadership style, recognising the balance for transformation change whilst ensuring a fully compliant and stable operational environment -IT Strategic planning -Extensive experience in outsourcing, contract negotiation, strategic vendor management and IT portfolio investment strategies -Led Enterprise Scale implementations