Nova Brown Email Address

Senior Director, UX + Product Design

Accela develops enterprise systems for permitting, planning, licensing, public health, emergency response, and many other processes for government agencies of all sizes. These products empower governments and citizen businesses to streamline processes, communicate more effectively, and perform seamless transaction regardless of their location. Through innovative technology and the application of more than 20 years of domain expertise, Accela is uniting communities and revolutionizing the interactions between the commercial and government sectors.

I'm a skilled UX leader passionate about listening, mentoring, creating, and problem solving. As a director, my goal is to understand what makes each of my team members tick so that I can provide what they need to succeed, then clear a path for that success. I have a people-centered approach to leading and collaborating, and understand that building trust happens in one-on-one interactions. I have a track record of successfully partnering with diverse groups of people to improve the lives of our customers, and to make data-driven design decisions that are aligned with our business and revenue goals. I am passionate about putting users at the center of our design practice, and validating designs with users before they are developed. I have expertise in, and am continually working to refine my skills in: Content Strategy, UX Research, Information Architecture, Insights + Analytics, Product Design Management, Design Strategy, Design Systems + Systems Thinking, Universal + Inclusive Design, Accessible Design (working on certification) INDUSTRIES SaaS, CivicTech, FinTech, healthcare, arts, e-commerce, consumer electronics, cloud services, travel, food and wine CLIENTS Accela, Granicus, Wells Fargo, Walmart.com, Blue Shield of CA, DocuSign, Riverbed Technology, TiVo, Inktomi, Kinko's, AD:TECH,Olivia Travel, Berrett-Koehler Publishing, WilliamsSonoma, Visa, Gallo Winery, and more.