Manager II, Technical Operations Information Technology
As the world's largest contact lens store, 1-800 CONTACTS is dedicated to providing you with a simple, hassle-free way to replace your contact lenses. At 1-800 CONTACTS, you will receive the exact same contact lenses your doctor prescribed, delivered to your door, at a great price. And with an inventory of more than 15 million contacts, we are more likely to have your prescription in stock than anyone else, which means you'll receive your contacts fast.1-800 CONTACTS has filled more than 30 million orders for over 8 million customers. In a single day, we deliver more than 200,000 contact lenses to customers. Our large volume and central distribution facility help keep costs down and we pass the savings to you.
Highly experienced technical strategist and voice services manager with a track record of accomplishment. Managed all telecommunications personnel, systems, services, vendors and budgets for the past 10+ years, making significant contributions to improve systems’ reliability and cost-cutting initiatives during those years.-100% Systems Up-time: Directly impacted the reliability of the voice systems by proactively implementing industry-standard best practices and procedures.-Reduced costs: Performed a detailed financial review of all telecommunications accounts, identifying cost savings opportunities that saved $350k in the first year. Continued to further reduce carrier costs year over year.-Leadership: Adeptly managed, coached, and mentored a senior-level telecommunications engineering team.
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