Dawn Wass Email Address

Client Experience Professional

NaviNet, now part of NantHealth is AmericaUas leading healthcare collaboration network. We connect over 40 health plans and 60% of the nationUas physicians, representing 450,000 clinical and administrative healthcare professionals. We help payers and providers boost care quality, lower costs, and improve population health management with NaviNet Open, our payer-provider collaboration platform. For more information, please visit www.NaviNet.net. Join us on Twitter @NaviNet

Throughout my career I have held increasingly complex positions in the diverse world of “Customer Service”. I’m a contact center professional with extensive background in the customer service industry. I’ve lead large corporate teams and managed the day to day operations in various types of settings including, in-house, virtual and hybrid teams. My passion, which is my greatest strength, is to motivate, mentor and manage personnel and take them to the next level and eventually their personal best. I have a clear understanding and live by the rule of every contact with the customer is an opportunity.