Michael Biondo Email Address

Customer Advisory Board

iHeartMedia, Inc. is a media holding company that provides media entertainment services like radio broadcasting, entertainment data distribution, media advertising services etc.

Michael serves as Vice President of Business Operations & Partnerships at iHeartMedia. Prior to joining iHeartRadio Biondo led successful teams at ESPN and AT&T. He is a driven, results-focused leader with extensive expertise in operations management, client management, solution delivery and complex data modeling, budgeting & forecasting. Extremely skilled at incorporating analytical results into detailed, actionable plans and articulating summaries for Executive Level Management. Proven track record for meeting demands of high profile customers and improving customer satisfaction. Very accomplished at using both process and financial analysis to improve organizational performance, reduce operating costs and improve profit margins. Hands-on manager with deep experience building, leading and motivating teams on and off-shore as well as in both start-up and established work environments.Specialties: Business Development, Strategic Operations, P & L, Customer Experience & SupportHe was a recent recipient of a Stevie award - 'Customer Service Leader of the Year - 2009' Michael also was named 'Customer Service Executive of the Year -2009' by the Customer Service Institute of America.